Delete your IntelAcct account

Account deletion for IntelAcct desktop and IntelAcct Capture (Android)

This page explains how to delete your account for IntelAcct (desktop and the IntelAcct Capture Android app), published by IntelAcct Solutions.

How to delete your account

Option 1 — In the app: open IntelAcct desktop → Settings → Delete account, type DELETE_MY_ACCOUNT and confirm.
Option 2 — By email: write to support@intelacct.in from the email address registered with your account, subject “Delete my account”. We verify ownership and complete deletion within 30 days.

Your user profile and login credentials
All companies you own, with their invoices, bills, expenses, bank statements, journal entries, ledgers, business contacts, uploaded-document records and integration settings
Your memberships in companies owned by others (those companies are not deleted)
Your consent records

Deletion from the desktop app happens as soon as you confirm. Email requests are handled manually and completed within 30 days.

Encrypted backups, which expire within 30 days
Records we must retain under Indian tax or other law, only for the legally required period
Email delivery / audit logs, automatically purged after 90 days
OTP verification records, removed about 7 days after they expire
A local copy of company data on a computer where the IntelAcct desktop app was used, until you uninstall the app or clear its data
Files already uploaded to your own Google Drive stay in your Drive — delete them there if you want them gone. Documents still waiting on your phone are removed when you delete them in the app or uninstall it.

Questions: support@intelacct.in (Grievance Officer: Sundar Rajan)